Sign the Vendor Agreement.
Fill up the Product Catalogue Template
You can sell anything you are permitted to sell in compliance with all of the below:
The laws and legislations of the country where your Trade License had been issued.
The laws and legislations of the country you are exporting from.
The laws and legislations of the country you are selling to.
The laws and legislations of the United Arab Emirates.
Exemptions of the above permitted goods include all of the following product categories (i.e. cannot be sold on DUBUY.COM regardless of any other permits under any jurisdiction):
Alcoholic products.
Tobacco products.
Jewelries.
Click the “Forgot Password” link on the login page and enter your email address.
You'll receive an email with a link to reset your password.
Image Resolution: 150 dpi.
Aspect Ratio: 1:1 (Square shaped).
Image Dimensions: Minimum 500 X 500 pixels.
Image Background: Clear White (#fff).
For orders returned for a reason not related to quality: Return shipping fees are paid by the Buyer.
For orders returned for quality-related issues other than damage during shipping: Return shipping fees are paid by the Seller.
For orders returned because of damage during shipping: Return shipping fees are paid by DUBUY.COM.
The order will be cancelled by DUBUY.COM
The payment will be refunded to the Buyer.
Any payment refund charges will be charged to the Seller’s account.
The event shall be considered a breach of the Vendor Agreement; hence any applicable terms and conditions may be executed accordingly by DUBUY.COM.
The order will be cancelled by DUBUY.COM
The payment will be refunded to the Buyer.
Any payment refund charges will be charged to the Seller’s account.
For Sea Freight:
We are currently covering UAE – Rwanda – Burundi - DRC and Kenya in both directions. More routes to be added soon.
For Air Freight:
All routes supported by our courier partners DHL and FedEx.
For domestic shipping:
We are currently covering the UAE and Rwanda. More locations to be added in the future.
To become a seller on DUBUY.com you simply need to share the following documentation:
Company Trade license
Company Trademark
Bank details
In some instances, we may also require
Company owner's passport and ID
Company registration certificate
Your dedicated Account Manager will walk you through each step of the process and alert you to any documentation that is needed.